April 18, 2016

Questions? Ask the IRC

Have you used the Instructional Resource Center chat service, Questions? Ask the IRC?  Our chat service is staffed by the curriculum librarian and Instructional Resource Center student workers. We can help with general information and questions about the IRC, collections, juvenile books, equipment, and hours.

Chat hours for Spring 2016
Monday - Thursday: 10 am to 10 pm
Sunday: 2 pm to 6 pm

Where can I chat?  Ask the IRC chat widgets are available on the IRC main page, as well as on the IRC Services and Pricing and IRC Chat policy pages.  You will also find chat widgets on the IRC FAQs page and several IRC Course LibGuides.

How does it work? Easy as 1, 2, 3.
1. Visit one of the pages with a chat widget, click to open chat box, or -

2. Wait. The chat widget will open in 30 seconds. Choose to chat now or click no thanks to close the box.

3. Enter your name, type in a question, and start chat.

But wait ... there's more!

Chat will work on your mobile device
Visit the IRC Chat policy page for more information about question types, acceptable use of the chat service, and availability of chat transcripts sent via email.

*Questions? Ask the IRC originally posted 2/29/16