Student IT Help Desk Hours Monday - Thursday:  9 a.m. - 7 p.m. 
Friday:  9 a.m. -  5 p.m. 
Saturday:  Noon - 4 p.m. 
Information Technology Help Desk 
As part of our services designed to assist students, the IT Help Desk offers the following: 
- Password Reset and Login Assistance: help in regaining access to accounts and resolution of login-related issues. 
- Virus Scan and Performance Optimization for Student-Owned Computers: assistance in scanning for viruses and optimizing the performance of personal computers. 
- Connecting Devices to Ashland University Wi-Fi:  guidance through the process of connecting Wi-Fi enabled devices to the university's Wi-Fi network for internet access. 
- Blackboard Support: support and troubleshooting for any difficulties related to the Blackboard learning platform. 
- Student Printer Connections: assistance in connecting devices to university printers to print essential academic materials. 
- Support for Ashland University-Owned Computers: Support and resolution of technical issues with university-owned computers.